I’m Curtis Warcup. I live in rainy Vancouver, BC.
I've always loved taking apart things, figuring out how they work, and putting them back together (or not, sorry Mom & Dad). I've been a lifelong learner, and I'm passionate about building great websites and sharing what I learn along the way.
During my time at the University of British Columbia, I studied Kinesiology (the study of human movement) while I worked towards applying to medical school. After an unsuccessful application cycle, I decided to take a year off and work at Apple as an iPhone repair technician. This was an exciting time since Apple was offering their iPhone battery replacement program for $29, and I was able to help hundreds of customers save hundreds of dollars. I also got to work with some of the most talented people I've ever met, and I learned a lot about customer service and how to work with a team.
I fell in love with the fast-paced environment of Apple and moved into a role as a Genius where I learnt how to handle complex technical issues and navigate difficult customer interactions. I quickly moved into a middle management role as a Lead and was responsible for all the daily operations of the store. I was able to learn a lot about how to manage a team, manage a budget, prioritize effectively and deal with ambiguity.